FAQ

How long does it take for my mug to ship?

• Our mugs typically ship in 2-3 business days. 

What is the usual Shipping time?

• Shipping is typically 2-5 business days in the continental USA.

I love the design - can you do other colors?

• Yes! Please send us a message. 😃

I love the design - do you have other breeds coming soon?

• Yes! Please send us a message. 😄

What happens if my item is damaged in shipment?

• Our mugs are packaged really well and on rare occasions the shipping companies managed to damage a mug - please send photos to Linda@OhMyTails.com and I will get a new one sent to you.